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Use the Xelerate registration
form to sign up as an affiliate. We will verify your application within 48 hours and then activate your account. You will receive an email that contains your individual affiliate link. All you need to do is to place a text or a banner (with the link) about iX3 on your site. More questions? Here are the most frequently asked questions & answers (FAQ):
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I signed up - what happens next?
element 5 will check the data for each newly registered affiliate and then notify Xelerate. element5 we will notify you by e-mail of your request status.
After you have registered and your account has been activated, you will receive your login data for the Affiliate Control Panel. The Control Panel contains detailed information about your partnerships and products. After your account has been activated by the Xelerate, you can add a link to your Web site and market Xelerate's products.
After receiving Xelerate's authorization, you will have two options to set up sales:
1) Add a link to any page on www.instantexe.com. Though this method might not immediately generate sales, it places a cookie on the visitor's computer, proving that the visitor became aware of the web site through your site. This will ensure your commission in case of any sale within a period of six months. Please use the Link Generator in the Control Panel to create the right link.
2) Add a direct link to a specific order page of the InstantEXE web shop. After deciding which products (typically its iX3 Professional or iX3 Subscription) you would like to promote, use the Link Generator in the Control Panel ('Products' section) to create your links to the product pages and the sales system. These links automatically contain your affiliate ID. This ensures that every sale you make can be attributed to you. You can then integrate these links into your Web site.
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How can you make sure that all of my referrals are accounted for?
There are two methods to track your sales: You can choose to rely on the affiliate ID, which is contained in your unique order link (see menthod 2, above), or you can have element5 place a cookie on the user's machine with your affiliate ID stored in it (see 1, above). If the user purchases the software at a later time, the cookie will be recognized and the sale assigned to you.
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When will I get paid my commission?
Our e-commerce provider element 5 sends out payment reports to affiliates on the 8th of the each month for the previous month's sales.
Payment is then made on the 15th for the previous month's earnings, provided you reach the minimum payment amount of 100 USD in commission earnings. If the minimum amount is not reached, the total is carried over to the next month.
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How much commission will I receive?
Xelerate has standard (currently 20% as of 7/1/2006; subject to change) and individual commission rates for its affiliates and possibly for each product. You can view the applicable commission rate next to the product name in the product selection list in the Affiliate Control Panel.
You will be notified by e-mail as soon as Xelerate changes a commission rate.
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How do I get my my payments?
You can receive your commission by check or bank transfer in US dollars, Euros or British pounds. You can specify your preferred payment method in the Control Panel under Administration > Your Payment Information.
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I haven't received my payment for last month's sales, what do I do?
This can be due to a number of reasons. If you have set a minimum payment yourself, it may not have been reached. Or you may not have reached the minimum (see above). If so, your commission will be retained until it has reached the set limit.
If you have not set a limit yourself, or if you think your commission should not have been retained, please contact our e-commerce provider element5 at affiliates@element5.com. Please note that bank transfers take some time before taking action.
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Are there any costs participating as an affiliate?
There are no monthly or fixed costs to you for participating in Xelerate's affiliate program.
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What information will I receive on my sales?
You can access sales reports in the Affiliate Control Panel. These provide an overview of your sales and commission payments by date. Xelerate does not, however, disclose end customer data, since you are not the legal owner of this data.
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How should I promote the products?
You can place the referral links anywhere on your Web site. It is typically a good idea to place them with complementing products or related topics to help generate referrals. Since you have a lot of flexibility with the links, you can also try out different locations of the links on your Web site to gauge their effectiveness.
HOT TIP: The best way is to use our banners (see above), since people like to click those much more than simple text links.
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How can I generate links using the Link Generator?
Using the Link Generator, you can either generate links that go directly to an order page, or any other page on www.instantexe.com. You can find this function under Products > Link Generator, or Products > Find (filter for "Partnership exists", and click on "Generate product links" to the right of the product).
If you generate links to an individual page on www.instantexe.com (other than a product order page), element 5 will place a cookie on the customer's computer that is valid for six months and contains your affiliate ID. If a customer visits www.instantexe.com for the first time and comes back later to buy a product, element 5 will be able to determine (using the cookie on the customer's computer) that this customer was originally coming from your site. You will receive commission from Xelerate for the completed
sale, even at
a later date.
Every link generated by the Link Generator as described above contains your affiliate ID so that sales generated can be attributed to you.
You can also create individual catalogs and allocate products from one or more publishers to these catalogs. Use the Link Generator to link to a catalog page so that you have to maintain your catalog only, rather than the links to the individual products. Your customers will see a Web site listing all products in that particular catalog.
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How can I terminate my affiliate partnership with Xelerate?
In your Affiliate Control Panel, you can display all your partnerships in the section "Products". Simply filter by "Partnership exists". For each partnership, you will find a button "Terminate partnership". Then simply remove the links from your Web site after you submitted your termination request.
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Can I adapt the order process to the"look & feel" of my own Web site?
Yes, you can! Feel free to edit your styles in the Affiliate Control Panel, where you can set a default style for the order process with the element 5 Style Editor.
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I am already registered as an element5 Affiliate
In this case, you do not need to sign up again.Only one Affiliate Control Panel account is necessary for access to all participants in element5's Affiliate Network. Please therefore continue using your existing account and log in to the Affiliate Control Panel with your affiliate ID and password to request additional affiliations.
To request new partnerships, go to
Products > Find in the Control Panel and set the filter to "Partnership does not exist".
Please note that you can embed product links into your Web site only after Xelerate has activated your account for its products. You will receive notification of this by e-mail.
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Can cookies be used so that I receive commission for subsequent purchases?
By setting cookies, sales that do not occur immediately will still be counted towards your commission for a period of up to six months. When a customer is directed to www.instantexe.com via your web site, a cookie called %STORE.SE_TXT_COMPANY_NAME%> is set and will not expire for six months.
element 5 processes this cookie during the purchase process.
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